June 26, 2020
A letter to families regarding updated visitation policies from our Infection Control Nurse:
As promised, I am writing to explain how the first phase of reopening will work and how it will affect you.
Visitation by families and loved ones is, and will remain, dependent on all staff testing negative for COVID-19 on a weekly basis. If at any point, a staff member were to test positive, all visitation will immediately stop. Visits will be made by appointment only, and will be held outside only.
To prevent any confusion or miscommunication, we have assigned Meghan Surgenor, Activities Director, as our point person to schedule and coordinate all visits. You can reach her by calling 865-218-3417.
During the first phase, visits will be limited to 15 minutes and one visit per resident per week.
As per the Tennessee Department of Health regulations, visits will be limited to no more than 2 people per resident.
All visitors are required to wear a mask at all times during their visit and must remain more than 6 feet apart from their loved one. Designated seating will be available for each family member, and residents must stay behind a clearly marked, 6-foot line. No exceptions will be made to the distance at which visits will occur. We will be using plastic chairs for family to sit in so that they may be easily and properly cleaned in-between each visit.
Do not bring anything from outside the facility to your loved one. It remains our policy that all items must be shipped to our facility directly from the store or supplier.
When you come for your scheduled visit, it is very important to arrive on time.
Park in the back of the employee parking lot next to the building. There is a sidewalk that goes behind the building and leads to the Tranquility Garden where your visit will take place. As you walk down this sidewalk, you will come to a check-in table. There, we will check your temperature, and you will sign a copy of our visitation policy and answer the COVID-19 screening questions.
After these steps have been completed, you will be directed to your visitation area where you will meet with your loved one. I understand that this may seem overwhelming, but we will have everything clearly marked so that your visit goes as smoothly as possible. We are doing our very best to give our residents their much-needed family visits while keeping everyone safe and in strict adherence to TNDH guidelines.
Thank you for your continued support and understanding during these ever changing and challenging times.
Leigh Munyan, RN - Infection Control Nurse
Summit View Health Management
June 17, 2020
AN UPDATE ON VISITATION POLICIES - THE REOPENING PROCESS
The Covid-19 virus has created enormous stress and anxiety for everyone but especially for those who have loved ones in a medical care facility.
As you may know, many states and local governments have recently begun to relax COVID-19 restrictions. Stores and restaurants are beginning to open, and life is beginning to return to "normal". Surely, you must be wondering when you will be able to visit your loved one again, in person.
Similar to the way in which other businesses are opening in stages, we here at Summit View will also be implementing a gradual and phased reopening process. Because, as a nursing facility, we provide care for one of the most vulnerable populations, we will continue to keep residents' safety and wellbeing our top priority. In order to do this successfully, we will gradually reopen to visitors by strictly adhering to the guidelines issued by the TN Department of Health.
Before we can begin reopening to visitors, we will perform weekly tests for staff that will begin next week (the week of June 22nd). Once this phase has been completed, we will begin allowing outside visits by appointment only. The goal is to initiate this phase on the week of June 28, however, until then, we must continue to prohibit visitors from entering the facility.
We appreciate the fact that visitation restrictions have been stressful and frustrating for families and residents alike, but please know that these policies have been established so that everyone in our facility stays healthy and safe.
Next week, we will issue an update with more detailed information on the reopening process.
Until then, thank you for your continued patience and cooperation.
As the concerns of the novel Coronavirus (COVID-19) are continuing to evolve, we will continue to follow guidance from the Tennessee Department of Health and the Centers for Medicare and Medicaid (CMS). The Centers for Medicare and Medicaid Services is a federal agency that administers the nation’s major health care programs including Medicare and Medicaid.
Please find the latest CMS guidance on COVID-19 for nursing facilities here:
Because of the progression of this outbreak and guidance from CMS, we will be restricting visitors from entering our facility. The facility entry doors will now be locked and only essential medical personnel will be admitted entry.
All medical personnel who enter the building must sign an attestation to the following:
In an effort to protect my loved one and the residents at Summit View of Farragut from the risk of COVID-19, I confirm the following:
I currently do not have any of the following respiratory symptoms: Fever, Cough, Shortness of breath. I have not traveled to the following locations in the past 14 days: China, Iran, Italy, Japan, South Korea.
I have not been in close contact with an individual with a suspected or confirmed case of COVID-19 (AKA Coronavirus) within the last 14 days.*
I do not reside, or within the past 14 days, have not resided in a community where community-based spread of COVID-19 is occurring.
I have not traveled on a cruise ship and have not been among large crowds in the last 14 days.
For additional and updated information about Coronavirus, please refer to these trusted resources